What To Expect

Erin and PatientThe purpose of your initial evaluation is to obtain a comprehensive understanding of your condition. Your first visit will include a detailed medical history, physical examination, and, in many cases, allergy skin testing. Other studies may include X-rays, laboratory tests, and lung function tests.

Please do not take any antihistamine medication for at least 72 hours before your first visit, since they may interfere with your allergy skin test results. If you are taking Claritin, Zyrtec, or Allegra, stop five days prior to your appointment; Antihistamines are found in many allergy, cold, and sinus medications. If you have any question about the type of medication you are taking, please ask one of our staff, your pharmacist, or refer to our antihistamine link.

Please bring the following with you for your visit:

  • Copies of any previous allergy evaluation or other relevant medical records
  • List of current or recent medications and dosages
  • Name and address of your referring or primary care physician Name, address, and policy numbers of your insurance company
  • Authorization for consultations (if appropriate)

Treatment Conference: After we have obtained a full history, and necessary testing has been completed, it is important to review our findings and recommendations with you. In most instances, we can do so on the same day as your initial evaluation.

Your entire problem will be discussed, with a course of treatment outlined in detail. You are encouraged to ask questions, and, if possible, to have your spouse or significant other present for the treatment conference so that all concerned will fully understand what is necessary for the treatment program to work.

Appointments

To serve our patients more efficiently, all visits except for allergy injections are by appointment. However, we want to provide any established patient with ready availability of care at all times. Therefore, if you are sick from allergy or asthma or a related illness, we will make every attempt to give you an appointment in a timely manner. For a regular follow-up visit, please call three to four weeks in advance so that we may schedule a convenient time for you.

Your appointment is a commitment for both you and us. It is very important that you notify us as soon as possible if you have to re-schedule your appointment.

After Hours/Emergency Care

When you establish a patient relationship with us, we want to be available to you to take care of you. At times it may be difficult to know which physician to contact concerning a particular problem. We advise that you always consider contacting your primary care physician first (pediatrician, family physician, or internist). If your primary care doctor thinks it necessary, then please call us. Be prepared to provide a description of your problem, peak flow values (if you have asthma), medications, and your pharmacist's phone number if you anticipate that a prescription may be required. Calls will be returned at the earliest opportunity. If you have an urgent problem that requires immediate attention by a physician, please go to the nearest emergency room for care.

Prescription Refills

Except for emergencies, prescription refills can only be provided during regular office hours. Please have available the name of the medication, dosage, and your pharmacist's phone number. Our physicians will call the prescription in for you or call you back if more information is needed.

Fees and Insurance

Our fees reflect the specialized training, treatment, and diagnostic studies used by our physicians in your treatment and evaluation, and the fees are competitive with charges by other board-certified allergy and asthma specialists in our area. Our physicians participate in many of the PPO and HMO plans in this community. We will be glad to assist in the filing of your insurance. However, you, not your insurance company, are responsible for payment of the account. Please bring with you all necessary information concerning your insurance coverage. Any questions about insurance coverage should be discussed with your insurance company representative prior to your visit.

Method of Payment

We accept cash, personal checks, VISA, MasterCard, or Discover. Any account having a returned check will be assessed a service charge of $15.00. Payment should be made at the time of the visit for any unmet deductible, co-payment, or noncovered items. Under special circumstances, payment plans may be arranged.

General Information

Our doors are open to serve you, and we respect the confidence you have placed in us. We regard the physician/patient relationship as sacred, requiring trust, mutual respect, and confidentiality. The contents of your medical records are strictly confidential and will be released only upon written authorization.

Should you at any time have comments on the care you have received in our office or about charges for services, please do not hesitate to contact us. We will do our best to correct any problem that may exist.