The Allergy and Asthma Group Patient Information
Learn More From Our Allergy Specialists
FAQs
Read through our list of frequently asked questions that range from allergy symptoms, to medications, appointments and more.
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New Patients: What to expect during your first visit?
Your first visit, which could last 2-4 hours, will include a detailed medical history, physical examination, and, in many cases, allergy skin testing. Other studies may include X-rays, laboratory tests, and lung function tests. We do ask that you not take any antihistamine medication for at least 5 days prior to your first visit since they may interfere with your allergy skin test results. If you have any question about the type of medication you are taking, please ask one of our staff, your pharmacist, or refer to our antihistamine link.
After we have obtained a full history and necessary testing has been completed, one of our Board-Certified Allergist will review your findings with you. We will work together to determine the best course of action and establish a treatment plan. Treatment plans could include avoidance of allergens, medications, and/or immunotherapy (allergy shots).
If you would like to schedule an appointment with The Allergy Asthma Group of Galen or have general questions, please call (423) 445-7157.
If you have an upcoming new patient appointment, please complete the forms listed below. Your information will be sent to our scheduling department via a secure server.
What are our office policies? (Payment, Appointment Cancellation, Perfumes/Colognes, Food)
Payment
Payment should be made at the time of the visit for any unmet deductible, co-payment, or noncovered items. We accept cash, personal checks, VISA, MasterCard, or Discover. Any account having a returned check will be assessed a service charge of $30.00. Under special circumstances, payment plans may be arranged.
Appointment Cancellation
This appointment time has been reserved especially for you. If you are unable to keep your appointment, kindly let us know at least 24 hours in advance so we can make the slot available to someone else. Failure to do so may result in a cancellation fee.
Perfumes and Colognes
Many of our patients are extremely sensitive to odors. Out of consideration for these patients, please do not wear perfumes, colognes, or scented lotions while in the office.
Food
Out of courtesy for our patients who have food allergies, please do not bring food on the day of your visit unless specifically instructed by a member of our staff.
What are allergy symptoms?
Allergy symptoms can range from itchy, watery, swollen eyes to sleep disturbances.
What is asthma?
Asthma is an inflammatory condition of varying severity that causes hyper-reactivity of the bronchial airways.
How long will the first visit take?
Please allow approximately 2-4 hours.
Why does the first visit take that long?
The initial medical examination we provide is comprehensive. Skin testing and/or asthma testing is performed, X-rays are taken (if needed), test results are discussed, and treatment recommendations are made.
Can I eat or drink prior to my appointment?
Yes. You may also bring snacks and drinks to your appointment. Due to the sensitivity of some of our food allergy patients, we ask that you wait until you are in the exam room to eat or drink anything.
May I take my daily medications the day of my visit?
For the most part, the answer is yes. Antihistamines can interfere with allergy testing. For this reason, if you are taking Claritin, Clarinex, loratadine, Zyrtec, or Allegra, please stop taking that medicine five days prior to your appointment. Please do not take any antihistamine medication, including over-the-counter medicines, for at least 72 hours before your first visit.
May I take Singulair?
Yes. Singulair is advertised as an antihistamine, but it is not on the list of antihistamines to stop taking. You do not have to stop taking Singulair.
Can I take antibiotics the same day as the appointment?
Yes. Antibiotics do not interfere with testing.
Does the allergy testing hurt?
For most people there is little discomfort; however, we do provide anesthetic for children.
Are there any side effects from the testing?
A few patients may experience local swelling in the area that the intradermal skin test is performed.
Can I resume my normal activities after testing?
Yes, there are no special restrictions related to allergy testing.
How do you entertain small children for that long?
Each exam room is equipped with a TV and DVD player. You are welcome to bring along some favorite books and/or toys.
What should patients wear?
We recommend comfortable clothing, including a short-sleeved shirt. If we test for asthma, we may have you exercise on a treadmill, so appropriate walking or running footwear will be needed.
Does everyone get the same testing?
No. Everyone is different and testing will be based on individual needs.
Is there an age limit on asthma/allergy testing?
No. We routinely test patients of all ages.
Do I need my medical records from my other physicians?
Yes. Please bring them with you or have your Primary Care Provider send them to us. This will help our providers have a complete picture of your health.
Will I know my results of asthma/allergy testing the same day?
Yes! It will be in detail, with treatment recommendations and medication instructions.
Is it normal to have delayed reactions to skin testing the next day?
Yes, but it does not mean you are allergic. We look for reactions within the first 20 minutes of testing.
Which insurance plans do you accept?
Although we participate in various insurance plans, we strongly recommend that you check with your insurance company to verify coverage for allergy/asthma testing and treatment you will be receiving from us. Ultimately, you are responsible for the charges.
How much will the charges be for the first visit?
Depending on insurance coverage and testing performed, most patients experience a charge of approximately $800-$1,500.
Will you bill me for my co-pay?
Co-pays are expected during check-in for the visit.
What are the basic allergies for which you test?
Our standard panel of allergens includes molds, grasses, trees, weeds, and environmental agents (dust mites, dog, cat, feathers, etc.) Food Allergies are tested on as as-needed basis.
Can you test for medication allergies?
Yes. These are handled on a case-by-case basis, please call our office for additional information.
Are appointments required for the shot lab?
No. Each office has a dedicated shot lab area.
What if I have additional questions?
Please contact us at (423) 445-7157. We will be happy to answer any additional questions you may have.
Can I request an appointment online?
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